At x2-Sports, we want everyone to understand our policies clearly. Each registration includes an acknowledgment of our waiver.

Cancellations

Events, practices, and/or games are only canceled under the following circumstances:

• Severe Thunderstorm Warning
• Hurricane Warning
• Tornado Warning
• Blizzard Warning
• Ice Storm Warning
• Excessive Heat Warning
• When the host facility requires us to cancel for any reason they see fit

League closure due to weather is rare. If cancellations occur for the reasons listed above, practices and games are unlikely to be rescheduled and are non-refundable.

Team and Coach Placement

Participants are discouraged from registering solely based on being placed on a specific team or with a specific coach. The league uses a Draft System to determine teams. Refunds will not be issued if your child isn’t assigned to a particular team, coach, or paired with certain players—even if requested.

Refund Request Process

Refunds may only be considered upon request. To start the process, email us at [email protected]. Refund requests must be received before the registration deadline to be processed. We evaluate refund requests every Tuesday and will respond via email with our decision.

Refund Policy

1. Refund Amount Determination:

   • Prior to the registration deadline date: Entry Fee less a $30.00 administrative fee, processing fee, and donations (no exceptions).
   • No refunds after the registration deadline.

2. Important Notes:

   • No refunds for merchandise purchased at registration or during the season, unless there are manufacturing defects.
   • Refunds for illness or emergencies require documentation and are subject to Central Mass Flag Worcester's discretion.
   • Processing fees and donations are non-refundable.

3. No Refunds For:

   • Requests made after the registration deadline.
   • Situations caused by over-scheduling by the participant or their guardians.
   • Missed practices or games due to the participant's inability or unwillingness to meet the minimum required hours.
   • Falsifying Information: If any registration information is found to be falsified, your child/ward will be removed from the program without refunds or credits. We form teams based on school, age, and grade appropriateness. Central Mass Flag Worcester reserves the right to request proof of school, grade, or age, and failure to provide this proof may result in removal from the program without refund, at our discretion.

Program Cancellation

x2-Sport reserves the right to cancel any activity based on insufficient enrollment or other conditions beyond our control. In such cases, no refunds will be given.

Excusable Delays and Force Majeure

Any delay in performance by Central Mass Flag Worcester of its obligations under this Agreement shall be excused when such delay is due to any cause or event beyond the reasonable control of Central Mass Flag Worcester, including without limitation, acts of God, weather conditions, epidemics, or government instructions (each, a “Force Majeure”). A Force Majeure shall not be deemed a cancellation or termination of this Agreement unless Central Mass Flag Worcester provides written notice stating otherwise. The timeline for performance will be adjusted accordingly.